What We Offer

We provide the full-scale infrastructure and expertise of an internal technology department without the overhead. By unifying your identity, security, and connectivity into a single managed ecosystem, we empower your business to scale securely while we handle every technical detail from the cloud to the desk.

Identity & Access Architecture (SAML & Entra ID)

  • SAML Single Sign-On (SSO): We integrate your core login with all third-party apps (Salesforce, Zoom, Slack, etc.). One password unlocks everything.

  • Entra ID Governance: We manage the "source of truth" for your employee identities, ensuring automated access based on their department.

  • Smart Authentication: We implement Multi-Factor Authentication (MFA) and "Passwordless" logins to stop 99.9% of identity-based attacks..

Software & License Optimization

  • Microsoft 365 Administration: We manage the entire suite, ensuring every user has the right license level (Business Premium, E3, E5).

  • SaaS Management: We track every software subscription in the company to prevent "license bloat" and ensure you only pay for what you use.

  • Automated Patching: We ensure every piece of software on every computer is always running the latest, most secure version.

Global Device Management (Microsoft Intune)

  • Zero-Touch Provisioning: We ship laptops directly to employees; they log in, and your custom setup installs automatically via the cloud.

  • Configuration Profiles: We lock down system settings remotely, ensuring every computer in your fleet meets company standards.

  • Remote Wipe & Lock: If a device is lost or an employee leaves, we can instantly wipe company data from the hardware from anywhere in the world.

Connectivity & Satellite Operations (The "Network")

  • Starlink Managed Service: We own the account and manage the hardware for your Starlink connection, ensuring maximum uptime and security.

  • Network Monitoring: Constant oversight of your internet health and bandwidth to prevent outages before they affect your work.

  • Failover Architecture: We design connectivity solutions that keep your business running even if a primary link fails.

Cybersecurity & Data Compliance

  • Full-Disk Encryption: we manage BitLocker and FileVault across all devices so that stolen hardware doesn't mean stolen data.

  • Endpoint Protection: Continuous monitoring for threats, malware, and unauthorized access attempts.

  • Compliance Reporting: We provide the documentation you need for cyber insurance or industry audits (SOC2, HIPAA, etc.).

Strategic Procurement & Asset Ownership

  • Hardware Sourcing: We source and procure laptops, printers, desk phones, and Starlink hardware at cost to ensure compatibility.

  • Asset Tracking: We maintain a live inventory of every piece of hardware your company owns, including warranty and replacement schedules.

  • Transparency: You own all physical assets and pay for utilities (Starlink/Phone service) directly, while we provide the expertise to run them.

Communication & Email Operations

  • Email Lifecycle Management: From advanced spam filtering and phishing protection to mailbox migrations and archival.

  • Teams Telephony: We replace your office phone system with a unified Microsoft Teams calling plan. Your office line follows you on your laptop or mobile.

  • Collaboration Infrastructure: Expert administration of SharePoint and OneDrive to ensure files are shared securely and never lost.

The Experience Layer (The "Department")

  • Managed Printing: We solve the "printer problem" with cloud drivers and network management for your local office hardware.

  • Peripheral Support: Full support for conference room setups, monitors, docking stations, and other essential office gear.

  • Unlimited Help Desk: No "per-incident" fees or hourly billing—just reliable, expert support whenever your team needs it.

Pricing

$250 / Month Per User

The "All-In" Managed Experience

What is Included:

  • Microsoft 365 E5 License: The world’s most powerful business suite (Word, Excel, Teams, Outlook, etc.) is bundled into your price.

  • Enterprise Security & Identity: Full management of Entra ID and SAML Single Sign-On (SSO) to secure your business perimeter.

  • Global Device Management: Remote orchestration and security of all company laptops and PCs via Microsoft Intune.

  • Cybersecurity Operations: 24/7 threat hunting with Defender E5 and data governance with Microsoft Purview. We act as your permanent security contractor.

  • Teams Phone Architecture: We design and manage your cloud-based phone system, including auto-attendants and call routing.

  • Infrastructure Management: Expert oversight of your Starlink connectivity and office printing.

  • Unlimited Help Desk: Direct, instant technical support for your entire team.

Billing Transparency: Assets vs. Management

To keep our management fee predictable, physical assets and utility costs are billed as separate line items at cost:

  • Starlink Connectivity: We manage the connection; the monthly service fee and satellite hardware are billed separately.

  • Voice Utility: We manage the Teams Phone system; the monthly calling plan/minutes are billed separately.

  • Physical Hardware: Laptops, desktops, printers, and desk phones are procured by us and billed to the client.

  • Third-Party SaaS: Specialized software outside the Microsoft ecosystem (e.g., Adobe, CRM) is billed separately.

Comparison chart of professional IT management costs versus traditional hiring, listing expenses like salary, taxes, licenses, and cybersecurity services with managed IT department having lower costs and included services, plus a total monthly cost comparison.